Donation Refund Policy:
Any donation given online is 100% refundable up to two weeks after the gift is made. Refund requests must be sent to Shuli Tropp, Director of Institutional Advancement, at email@example.com / 301-422-6200 x 211 OR Liz Donaldson, Business Manager, at firstname.lastname@example.org within two weeks of the donation. Refunds will be processed and returned by check and will take 2-4 weeks. Administrative fees are non-refundable.
Merchandise Refund Policy:
Any merchandise purchased online is non-refundable. If available, sizes can be switched for different sizes, but merchandise must be brought in or mailed back. Contact Liz Donaldson, Business Manager to arrange this swap.